Tableau Server Is Down in Degraded State After Run as User Password Changes or Expires When the Run As User's password changes or the user account expires in Active Directory, Tableau Server will start in a degraded state after a system reboot, and Tableau Server will not be accessible. Updating the Run As User password in the TSM UI or with the command line "tsm configuration set -k runas.service.password -v <password>" commands has no effect. Versions: Tableau Server 2018.2, 2018.3, 2019.1, 2019.3, 2020.1, 2020.2 Windows Server 2012r2 or Windows Server 201 6 Tableau server can display the status: Tableau Server Is Down in Degraded State after the Tableau upgrade process is complete and when you try to start or stop TSM. This appears when we try to use start tsm or stop tsm after upgrade. It requires the user to login to TSM Web utility using: https://localhost:8850/ (if you're working directly on the server computer) https://MarketingServer:8850/ ...